Customer Reviews

Burlington Hyundai IconBurlington Hyundai

2016 Plains Road East, Burlington

4.1 503 reviews

  • Avatar Laura Cooper ★★★★★ a week ago
    Burlington Hyundai is amazing!
    I bought my first Santa Fe in 2013 and upgraded to the 2019 Santa Fe. They are very professional, helpful and friendly. I always do my business with Justin in service and Lori in sales. As soon as I go into
    … More the departments I am welcomed by everyone but I get a personal hello from both Justin and Lori. Justin is very knowledgeable and when I arrive, he knows exactly what my appointment is for. I would definitely recommend going to Burlington Hyundai. They treat me with respect and kindness ! Thank you.
  • Avatar allen lovatt ★★★★★ a week ago
    Great facility. Social distancing is taken seriously. Yet, everyone inside is still courteous and accommodating. Will definitely return.
  • Avatar Juan Manuel Perez Roa ★★★★★ 2 weeks ago
    Thank you so much Burlington Hyundai for our wonderful experience and our fabulous 2019 Santa Fe 2.0T Ultimate. Your have the best sales associate Alix Bohorquez, she is amazing, friendly, patient and spectacular girl. I do recommend this … More place.
  • Avatar Al-Hakam Ali ★★★★★ a week ago
    Best customer service courtesy of Jennifer! I’m so satisfied with the service I received from Jennifer (from Service) more than once at this dealership and i didn’t even buy my Elantra from this showroom. Really professional, caring … More and great follow up and informative. Great with returning voicemails and not leaving details out in order to give you a good picture of what you’re getting in terms of service. Keep it up guys! Jennifer, you’re a life saver
  • Avatar Mark Dienstmann ★★★★★ 2 weeks ago
    We have been getting both our Hyundai vehicles serviced at Burlington Hyundai for the last 5 years. The drive through check-in is easy and we have enjoyed personal attention and communication from our Service Advisor, Justin. We just … More purchased a new Palisade from Lori Connolly who was friendly, knowledgeable, and accommodating while garnering our best possible deal. Andrew McNish, the Finance Manager, cared for our after purchase needs; rounding out the whole new car purchase experience as easy and comfortable. Thank you All!
  • Avatar Marg Greaves ★★★★ a month ago
    Thanks and a shout out to Lori Connolly for the great experience buying my 2020 Tucson. Even with the restrictions due to COVID-19 I still felt well informed about my decision.
    Lori is an engaging and knowledgeable Product Specialist.
    … More I highly recommend anyone to connect with her when looking for a new Hyundai.
  • Avatar Dennis Abrahams ★★★★ in the last week
    Car went in for recall service. Service was courteous and friendly. I half expected some other surprise added cost recommendations but grateful none was offered. Which was usually the case when I went to the dealer in London.
  • Avatar Joanne Jones ★★★★★ a week ago
    Thank you so much Burlington Hyundai for our wonderful experience and our fabulous 2020 Santa Fe Luxury. From the time we walked into the doors until the time we left with our keys it was a great experience. Alexandra Gevorkov was our … More Sales Agent - she was bright, energetic and paid attention to detail.
    Andrew McNish was our Business Office support and provided us with all the details we needed to make important decision.
    Thank you to the team. It was great.
  • Avatar Kevin Postma ★★★★★ a week ago
    This is a great dealership, this is our second vehicle purchase from them. Adam Csatary, was fantastic on both purchases. Highly recommended. Thank you all.
  • Avatar suhrid banskota ★★★★★ in the last week
    Great experience with Hyundai Burlington. Alexandra Gevorkov did best job. Explained very nicely about most of the things. very good response while dealing with customer.
  • Avatar Dennisovich ★★★★★ 2 months ago
    I have been a Burlington Hyundai customer since I purchased my first Sonata 12 years ago. It is still in great shape. 400+ k and the body is still virtually rust-free. But it was time for a new car. Just got the 2020 Sonata. Jose was great; … More not pushy, listened to what I was looking for in a car, and made sure I got what I wanted - nothing more. Very happy with my purchase.
  • Avatar Jennifer Ellis ★★★★★ 3 months ago
    Amazing experience! Reggie was so nice and helped me and my family find the perfect vehicle for our budget. He gave us some sweet perks as well and even took the plates off our old car. Highly recommend this dealership and ask for Reggie, … More he will take care of you!
    Lori was also super patient, helpful, kind and very knowledgeable to help us pick the right financing.
  • Avatar anmolpreet singh ★★★★★ 3 months ago
    I had an amazing experience buying my car from Burlington Hyundai. I got to speak with Reggie, who is very professional, knowledgeable and Friendly. He was able to give me a good breakdown of the specs and features, was patient and never … More felt pushy. I would highly recommend Burlington Hyundai and ask for Reggie for an awesome customer service experience!!
  • Avatar Aaron Stokes ★★★★★ a month ago
    I had the pleasure of leasing a 2020 Hyundai Tucson in February of 2020 from Reggie Duque at Burlington Hyundai. Reggie was an outstanding product specialist to deal with. We went for a test drive, Reggie walked me through all of the features … More of the vehicle I was interested in and explained the differences between models so I knew exactly what to expect. Communication was excellent as we exchanged numbers and he kept me up to date with the vehicle delivery. Was in my new car in 72 hours. Overall the leasing experience was fantastic. I would not hesitate to recommend Reggie or Burlington Hyundai to friends, family, and coworkers - I already told them all about it. Thanks Reggie! Keep up the good work.
  • Avatar naomi cake ★★★★★ 10 months ago
    Just bought my first car from here today and the experience was made extremely easy and straight forward by the employees here. Thank you so much! Can't wait to get my car on Friday.
  • Avatar Alan MacIntosh ★★★★★ 6 months ago
    My wife and I walked into Burlington Hyundai a couple of months ago and were met immediately by Lori Connolly, we told her what we were looking for and she took it from there.
    Lori was attentive, professional and really knew her stuff,
    … More she walked us through the process of selecting the right vehicle and was very patient when it came to the color selection, then she found us just the right Palisade. She met our timeline and as you can see it has a new home.
    Thanks Lori and the other Burlington Hyundai staff we met for making this a pleasant experience.
    Cindy and Al
  • Avatar Josie Mytnowych ★★★★★ 2 months ago
    We had an excellent experience purchasing our new 2020 Tucson Ultimate at Burlington Hyundai. Our product specialist Lori was fabulous! She was very knowledgable, patient and approachable, and was prompt to answer our many questions along … More the way. She listened to what we were looking for and was able to help us find the perfect car for our needs and within our budget. Thank you Lori and the Burlington Hyundai staff!
    Josie and Karl
  • Avatar Burlington Reception ★★★★★ a month ago
    Reggie was great! We were so hesitant at trusting a car salesman but he definitely made us comfortable and showed a genuine effort in getting us the best possible deal on our new car. We didn't feel pressured and in the end are very … More satisfied with the overall service and experience! Happy to be a Burlington Hyundai customer!
  • Avatar Simon O ★★★★★ a month ago
    I had a great experience working with Reggie on my new car lease. He was well-informed, approachable and honest. He worked hard to get me the information I requested in a timely manner and was very responsive to any future questions or … More requests I had. I will be recommending him to my family, friends and co-workers in the future. Thanks Reggie for your professionalism!
  • Avatar Graham Lovell ★★★★★ 3 weeks ago
    Excellent dealership. Took the car in for warranty repairs, no pressure just advise, recommendations and great service. Asked about cost for a wheel alignment and was surprised to hear they're price is only $119 which is very reasonable … More and comparable to most other garages plus you get Hyundai factory trained technician working on your car.
  • Avatar lesley cook ★★★★★ a month ago
    Very satisfied! My husband and I have been shopping Hyundai for many years and are now on our 7th Hyundai car. We currently have a 2018 Santa Fe which we love and I just bought a 2020 Tucson. My salesman Jason Barry was amazing, excellent … More customer service, probably the best salesman I have ever had. He was very knowledgeable and very friendly and polite. He went above and beyond and I appreciate all his assistance in helping me make a great choice of vehicle. I also won the 65 inch TV in the draw!! Very happy customer!
  • Avatar Jamie Sevante ★★★★★ in the last week
    Great experience. I owned a Hyundai in the past and new that the Santa Fe's are good vehicles. I originally reached out to my original store and was impressed by the Sales guy but then the Manager seemed like he was trying to steal … More me to be his customer after hours. It was weird. Anyway, thanks Adam for taking care of us!. We'll be back for a Kona in a couple years
  • Avatar Cornelia Tan ★★★★★ a week ago
    Reggie Duque was my salesman. He was pretty accommodating towards my needs. I actually saw a car I wanted on the website and went down personally. When I first entered the building, Reggie was already standing at the entrance, waiting for … More me. After the test drive, he gave me time to think through and he was also very helpful in walking me through the process as I was kind of a first-timer in getting a used car. What makes him a great salesman is how he is super patient, yet has the rare skill of being able to convince customers. I would recommend looking for Reggie at this location whenever you need a car!
  • Avatar Dave Lisle ★★★★★ 3 weeks ago
    I have purchased four vehicles at Burlington Hyundai and consistently have experienced excellent pre and post sale services. My most recent purchase of a Santa Fe 2020 was coordinated by Jason Barry who managed all aspects in a very professional … More and efficient manner. His post sales support was excellent and he made every effort to assist with all details.
  • Avatar Chantall Joseph ★★★★★ 3 months ago
    My experience buying my first car on my own was made so much easier and enjoyable thanks to Jason. I had a pretty good idea as to what I wanted but still had so many questions. All of my questions were answered and explained in more detail … More when I needed. I was giving several options to suit my needs. In the end I'm very satisfied with my decision and love my new car! Thanks for making it so painless Jason!!
  • Avatar Ben Soquier ★★★★★ 3 months ago
    Very satisfied!
    My wife and I are expecting our first child and we’re looking for a safe used car. We called on Monday and came for a visit, got to pick up our car on Thursday! Jason Barry was our salesman and went above and beyond to
    … More make sure that the service was at the top! We asked for a few items to be fixed and for a buffing of the car and he delivered! Very good human contact and professionalism. I highly recommend this place, and ask for Jason!
  • Avatar Christina Takeda a-Curran ★★★★★ 2 months ago
    My husband and I recently bought a car at Burlington Hyundai and was very impressed with entire experience. We were impressed with the cleanliness of the building and grounds, the vehicles on display were pristine and all of the staff we … More very friendly. Our sales associate was Reggie, he was knowledgeable, courteous and attentive without being pushy. When we had decided to purchase a vehicle and needed in depth information he had all the answers and very easy to talk to. When we picked up the vehicle he was prepared, explained everything in detail and even programmed a couple of channels on my radio he thought I would like. Those little touches are what will keep me going back there to Reggie every time I need a vehicle. If you are looking for a vehicle I recommend Reggie at Burlington Hyundai!
  • Avatar Andrea G. ★★★★★ 3 weeks ago
    It was my first time going to Burlington Hyundai in search of a used second vehicle. Great experience. Friendly staff, the tidiness and the overall good feel of the place is impressive! They made sure I’ve been helped right away. I got … More to speak with Jason Barry who is highly professional, super courteous, and very responsive. One of the most genuine sales man I’ve met . Besides explaining everything in detail and going through aIl the options to make my needs met, he also gave his friendly advise on purchasing a used car. Which I did really appreciate!
    I did not end up buying a vehicle at this time, but if I ever go back to Burlington Hyundai I would definitely do business with Jason!
  • Avatar Tony Chian ★★★★★ 3 weeks ago
    HIGHLY RECOMMEND!! Their customer service is unparalleled. Specifically, sales representative-- Jason Barry , went above and beyond to ensure that all my questions were answered and my concerns were addressed. he's professional, courteous, … More and took the time to walk me through the process and my options. I highly recommend Burlington Hyundai and Jason!!!
  • Avatar Keily O'Neill ★★★★★ a month ago
    This was my first experience buying a car so I was very overwhelmed and nervous about the whole situation. Reggie welcomed me as soon as I walked in the door and was quick to help me find what I was looking for. He wasn’t pushy and was … More super helpful in getting me the right car. He was very professional and approachable and accommodated all of my needs. He was able to explain everything I wanted to know about the car and showed me all the specs which definitely helped with the whole process. I would highly recommend Hyundai Burlington and ask for Reggie!