The residents of Burlington and the surrounding Ontario communities are absolutely integral to our continued success. As such, we welcome any and all feedback in order to continue to provide the sterling service that has become synonymous with the name Burlington Hyundai!
Overall I feel taken care of. It's nice speaking to the same employees every time I visit and they seem to be practically oriented while still doing a good job. I'm sure I could get a better deal somewhere else but I just prefer going somewhere professional where I know I don't have to worry about getting my chain pulled.
This review is a little overdue, but I wanted to publicly thank Eric and Allan of Burlington Hyundai for diagnosing and fixing my Santa Fe's battery issue (a poor connection) BEFORE the service center even opened when I didn't have an appointment and was from out-of-state. They were short on mechanics that day and were booked out for a week, so I would've [...]
Eric in Service went above and beyond to make my second experience amazing. There was 1 minor thing with my first visit and then there was a difficult issue with it that they were able to satisfy with little from me. Thank you for all your hard work Eric.
I had to get my winter tire changeover and was concerned about a few other issues with my car. I expressed these to Carolyn at check in and she was very attentive and helpful. She called me before doing the additional work needed to get my okay and explained in detail the repairs that were necessary. Thank you to Carolyn and the mechanics in the service [...]