This rapidly evolving coronavirus (COVID-19) has imposed an unsettling, fluid situation upon our community and its businesses. At Burlington Hyundai, we are making a number of significant changes to our operations to account for a situation that is far from normal.
While we continue to accept service appointments we have made provisions to accommodate those unable or those who feel uncomfortable coming to our facility. If you need automotive service, please call 905-633-8818. We can provide you with options for pick up and delivery of your vehicle or discuss our protocols for in-person drop-off and pick up. All vehicles coming in for service will be washed and all common touchpoints will be disinfected prior to being returned.
We continue to take every action consistent with guidance from Health Canada, as well as provincial and local authorities. As this situation remains fluid, all of our policies are subject to change as things evolve. We remain committed to keeping you informed while continuing to support our employees and the Burlington Community.
Thank you for your understanding and support.
Your community partners at Burlington Hyundai
BURLINGTON HYUNDAI SERVICE & PARTS DEPARTMENT PHYSICAL DISTANCING POLICY
To contact a service advisor please call your service advisor directly:
Main Service Line: 905-633-8818
1. Put your keys in the envelope provided.
2. Fill the envelope form out completely with your current contact information.
3. Date and sign the envelope.
4. Place the envelope in the service dropbox.
5. A service advisor will follow up with you to confirm your service request.
6. You will be contacted on the completion of your service, schedule a pick-up of your vehicle and for payment.
7. Before arriving to pick up, call your advisor directly. They will meet you at your vehicle with your keys and receipt.
Please note that all common touchpoints in your vehicle will be disinfected. Our staff will also use seat protectors and steering wheel covers to maximize containment efforts.
Our parts department offers curbside pick-up, payable by credit card or e-transfer. Call 905-633-8819 to place an order or reach out to our parts specialists below.
The Burlington Hyundai team follows strict protocols for your comfort and well-being. We value your safety and that of our team. For this reason, our entire facility is accessible to employees only at this time. Please see our website (burlingtonhyundai.ca) for current hours and of operation.
We want to thank you for your continued support and for your understanding and cooperation.
BURLINGTON HYUNDAI SALES DEPARTMENT PHYSICAL DISTANCING POLICY
While our showroom is closed, our sales department continues to operate online with full functionality. We are able to facilitate the entire navigation of your purchase online and we will buy YOUR vehicle for cash, same-day in most cases.
Click here to shop for a Hyundai from the comfort of your home. This tool provides total privacy and security for your peace of mind.
For any further information related to purchasing or trading in your vehicle, please contact:
General Sales Manager